As a national and Shenzhen dual high-tech enterprise, a specialist in total solutions of thrombus and hemostasis, UD-Bio has always put product quality and service quality in the first place, and strengthens the service. Let UD-Bio service take care of you all the way.

7*24 hours online service

In order to better serve customers, UD-Bio has formulated strict and standardized service processes, adheres to 7*24 hours online service, always adheres to the concept of innovative products + intimate service, forge ahead, and do everything possible to provide customers with quality services.

Service Process

Pre-sale clinical evaluation
Product trial experience
Product clinical training
Instrument installation
After-sales operation training
After-sales maintenance tracking

Shenzhen headquarters + resident service network

UD-Bio has a professional clinical application team and after-sales service team. The network coverage of the headquarters + premises responds to customer service needs at the fastest speed in the first time, and takes care of equipment safety and stable operation throughout the process.

Global clinical application experts respond quickly

UD-Bio is close to the business of the department to meet the clinical needs of the department. On the one hand, through comprehensive clinical application training, equipment maintenance and maintenance guidance, to ensure the efficient operation of equipment; on the other hand, strengthen academic exchanges, assist medical staff to walk in the forefront of clinical applications, and improve the level of medical services.